Public service workers in Canberra operate in a diverse range of environments, from government offices to frontline community services. Whether working in policy, administration, customer service, or enforcement roles, emergencies can happen anywhere, at any time—including in the workplace.  Knowing first aid and CPR ensures that public servants can respond quickly to medical incidents, such as heart attacks, strokes, allergic reactions, falls, or choking—potentially saving lives before professional help arrives.

Additionally, many public service roles involve working directly with the community, where employees may need to assist colleagues, clients, or members of the public in an emergency. Some government departments even require first aid certification as part of their workplace health and safety (WHS) obligations. Investing in first aid training not only enhances workplace safety but also reinforces the public sector’s commitment to duty of care.